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Manager, Sales Development



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About SurveyMonkey

SurveyMonkey (NASDAQ: SVMK) is a leading global survey software company on a mission to power the curious. The company’s People Powered Data platform empowers over 17 million active users to measure and understand feedback from employees, customers, website and app users, and the market. SurveyMonkey’s products, enterprise solutions and integrations enable 335,000+ organizations to solve daily challenges, from delivering better customer experiences to increasing employee retention. With SurveyMonkey, organizations around the world can transform feedback into business intelligence that drives growth and innovation.

SurveyMonkey is a place where the curious come to grow. By embedding inclusion into our processes, policies, and culture, we are building a workplace for our 1,000+ employees across North America, Europe, and APAC where people of every background can thrive. We’ve won multiple awards and received recognition for our forward-looking policies, including extended parental and bereavement leave, vendor benefits standards, and Take 4 sabbaticals. 

SurveyMonkey was recognized by Great Place to Work® and FORTUNE as a top workplace in 2018 and 2019, and the company has also won numerous awards as a leader in global survey software, including being named among CNBC’s Disruptor 50 and the Forbes Cloud 100. 

Over the past two years we’ve become a public company and expanded our platform with enterprise-grade features in privacy, security and compliance, putting SurveyMonkey on the path to rapidly expand our presence within the Fortune 500. We have ambitious goals to grow our international footprint as well, and every member of our troop plays a critical role in driving this growth and transformation. It’s an incredible time to join the company and be a part of our next chapter!


We're looking for salespeople to manage accounts and skyrocket customer growth. If you're a self-starter with a consultative approach to selling — with experience pitching sales to any audience, and cultivating great client relationships — this job's for you!

The Role

In this role, you will be responsible for managing a team of Sales Development Representatives within SurveyMonkey’s Enterprise Sales group. Within this fast-paced and high-growth environment, you will motivate the team to hit targets and develop the team’s skills as sales professionals. You will collaborate with the sales and sales operations teams, as well as senior leadership, to drive new business growth to achieve Sales targets. Additionally, you will collaborate on improving sales operations and performance metrics for the Sales Development team. Finally, you will work to manage, hire, and train new and existing Sales Development Representatives.


  • Motivate, manage, and coach the team of Sales Development Representatives to develop a strong foundation of sales skills
  • Hire and oversee onboarding and training for the team
  • Develop and implement sales strategies to grow the business and hit account acquisition targets
  • Create and monitor metrics to measure performance and quotas
  • Collaborate with the sales team and cross-functional partners to optimize the inside sales processes and operations
  • Provide weekly activity reports and recommendations
  • Own and achieve weekly and quarterly targets


  • 3-5+ years of sales management experience, preferably at a SaaS company
  • 3+ years of closing experience
  • Experience managing & coaching a team of direct reports
  • Demonstrated success in achieving quotas and/or targets
  • Ability to develop and implement new sales strategies to grow the business, motivate the team, and improve operations
  • Excellent negotiation, verbal, written communication and presentation skills 
  • Experience with optimizing sales processes and CRM tools, such as Salesforce.com & Outreach.io

At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, 401k, paid holidays and parental leave, and equity compensation.

SurveyMonkey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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