APAO 2018 Customer Satisfaction Survey - Exhibition * 1. Are you satisfied with the range of CILITA products? Yes, the range is complete. No, the range lacks certain groups/models of instruments. * 2. If you are not satisfied with the product range, what, in your opinion, should be added? * 3. Could you quickly navigate through the variety of the products at CILITA booth during the exhibition? Yes, it was easy for me to identify each group of products. Yes, but I needed some time to examine the displays first. No, I had to ask for a particular product because I could not locate it. I always ask a sales assistant for a particular product to save my time. * 4. In case you didn't purchase some of our products, what were your reasons? The price was too high. I was not satisfied with the quality. The products I wanted were all sold out, unfortunately. I am loyal to another manufacturer. Other reasons: * 5. Would you recommend our products to your colleagues/partners? Yes, certainly. Yes, I can give high recommendations for a couple of your products. No, I would not like to. * 6. How likely are you to buy from us again? I will definitely buy from you again. I am thinking of placing another order, but I am not sure when. I liked your products, but I am not sure about the next order. I don't think it is possible that I will buy your products again. Done