Customer survey: South Africa (09.24)

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* 1. Please evaluate the following:

	1 - Not satisfied	2 - Somewhat unsatisfied	3 - OK	4 - Satisfied	5 - Very satisfied
Customer support	Customer support 1 - Not satisfied	Customer support 2 - Somewhat unsatisfied	Customer support 3 - OK	Customer support 4 - Satisfied	Customer support 5 - Very satisfied
Convenience of the personal account	Convenience of the personal account 1 - Not satisfied	Convenience of the personal account 2 - Somewhat unsatisfied	Convenience of the personal account 3 - OK	Convenience of the personal account 4 - Satisfied	Convenience of the personal account 5 - Very satisfied
Сonvenience and information on the website	Сonvenience and information on the website 1 - Not satisfied	Сonvenience and information on the website 2 - Somewhat unsatisfied	Сonvenience and information on the website 3 - OK	Сonvenience and information on the website 4 - Satisfied	Сonvenience and information on the website 5 - Very satisfied
Time of delivery	Time of delivery 1 - Not satisfied	Time of delivery 2 - Somewhat unsatisfied	Time of delivery 3 - OK	Time of delivery 4 - Satisfied	Time of delivery 5 - Very satisfied
Transparency of pricing	Transparency of pricing 1 - Not satisfied	Transparency of pricing 2 - Somewhat unsatisfied	Transparency of pricing 3 - OK	Transparency of pricing 4 - Satisfied	Transparency of pricing 5 - Very satisfied
Overall impression of Meest China services	Overall impression of Meest China services 1 - Not satisfied	Overall impression of Meest China services 2 - Somewhat unsatisfied	Overall impression of Meest China services 3 - OK	Overall impression of Meest China services 4 - Satisfied	Overall impression of Meest China services 5 - Very satisfied

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* 2. How can we improve our services to make them more convenient for you?

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* 3. What is the probability that would you recommend us to your friends/partners?
(0 - never, 10 - definitely recommend)

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* 4. Please write your email. This will help us prepare a personalized offer just for you.