2020 CEO Survey COVID-19 Pulse

The world is grappling with the alarming crisis presented by the outbreak of the coronavirus. In addition to the human impact, COVID-19 poses unprecedented challenges to business leaders, significantly affecting their strategic objectives and their organizations.

In partnership with Novоe Vremya, KPMG in Ukraine invites you to participate in the COVID-19 Pulse Survey for business leaders in Ukraine. The purpose of this survey is to gauge about your views on the key challenges and opportunities facing your business, and your strategies for driving future growth, in light of the COVID-19 pandemic.

The survey takes approximately 10 minutes to complete.

All responses are strictly confidential and anonymized and are only reported in aggregate.

Thank you for your time and insight.

Question Title

* 1. What is your title?
Please select one option.

CEO

C-Class (CFO, COO, CTO, etc.)

Executive vice president/managing director level

Other (please indicate)

Question Title

* 2. What is your gender?

Male

Female

Non-binary

Prefer not to say

Question Title

* 3. Your company annual net income is:

More than 40 million euro

40 - 8 million euro

Less than 8 million euro

Question Title

* 4. Which of the following best describes your industry?
Please select one option.

Agribusiness

Automotive

Banking

Energy

Infrastructure

Insurance

Asset Management

Life Sciences

Manufacturing

Consumer and Retail

Technology

Telecommunications

Other

Question Title

* 5. How did your organization's revenue change in its most recent fiscal year, compared to the previous year?
Please select one option.

Decreased

Remained flat

Increased

Question Title

* 6. In terms of growth prospects, please indicate your level of confidence in the following over the next 3 years, compared to the beginning of the year.
Please select one option per statement.

	Significantly less confident than the beginning of the yea	Moderately less confident	Remained the same	Moderately more confident	Much more confident than the beginning of the year
Growth prospects for your company	Growth prospects for your company Significantly less confident than the beginning of the yea	Growth prospects for your company Moderately less confident	Growth prospects for your company Remained the same	Growth prospects for your company Moderately more confident	Growth prospects for your company Much more confident than the beginning of the year
Growth prospects for your sector	Growth prospects for your sector Significantly less confident than the beginning of the yea	Growth prospects for your sector Moderately less confident	Growth prospects for your sector Remained the same	Growth prospects for your sector Moderately more confident	Growth prospects for your sector Much more confident than the beginning of the year
Growth prospects for your country	Growth prospects for your country Significantly less confident than the beginning of the yea	Growth prospects for your country Moderately less confident	Growth prospects for your country Remained the same	Growth prospects for your country Moderately more confident	Growth prospects for your country Much more confident than the beginning of the year
Growth prospects for the global economy	Growth prospects for the global economy Significantly less confident than the beginning of the yea	Growth prospects for the global economy Moderately less confident	Growth prospects for the global economy Remained the same	Growth prospects for the global economy Moderately more confident	Growth prospects for the global economy Much more confident than the beginning of the year

Question Title

* 7. Aside from global health security/pandemic risk, which of the following risks poses the greatest threat to your organization’s growth over the next 3 years?

Cyber security risk, including risk of cyber attacks and potential data losses

Emerging / disruptive technology risk

Environmental / climate change risk

Operational risk

Regulatory risk

Return to territorialism (e.g. US China trade negotiations, Brexit: UK leaving EU, the rise of political parties with protectionist policies)

Interest rate risk

Supply chain risk

Talent risk

Reputational risk, including misalignment with customer/public sentiment

Internal unethical culture risk

Tax risk

Other (please specify)

Question Title

* 8. What is your organization’s earnings outlook overthe next 3 years?
Please select one option.

Negative 20% or lower per annum

Negative 10 - 19.99% per annum

Negative 5-9.99% per annum

Negative 2.5 -4.99% per annum

Negative 0.01-2.49% per annum

0 growth per annum

0.01-2.49% per annum

2.5-4.99% per annum

5-9.99% per annum

10- 19.99% per annum

20% or higher per annum

Question Title

* 9. Across the following areas of enterprise digital transformation, please say what impact the pandemic has had on progress.
Please select one option per statement.

	Progress has lapsed	Progress is the same as before the pandemic	Progress has accelerated by a matter of months	Progress has sharply accelerated, putting us years in advance of where we expected to be
The digitization of operations and the creation of a next-generation operating model	The digitization of operations and the creation of a next-generation operating model Progress has lapsed	The digitization of operations and the creation of a next-generation operating model Progress is the same as before the pandemic	The digitization of operations and the creation of a next-generation operating model Progress has accelerated by a matter of months	The digitization of operations and the creation of a next-generation operating model Progress has sharply accelerated, putting us years in advance of where we expected to be
The creation of new digital business models and revenue streams	The creation of new digital business models and revenue streams Progress has lapsed	The creation of new digital business models and revenue streams Progress is the same as before the pandemic	The creation of new digital business models and revenue streams Progress has accelerated by a matter of months	The creation of new digital business models and revenue streams Progress has sharply accelerated, putting us years in advance of where we expected to be
The creation of a seamless digital customer experience	The creation of a seamless digital customer experience Progress has lapsed	The creation of a seamless digital customer experience Progress is the same as before the pandemic	The creation of a seamless digital customer experience Progress has accelerated by a matter of months	The creation of a seamless digital customer experience Progress has sharply accelerated, putting us years in advance of where we expected to be
The creation of a new workforce model, with human workers augmented by automation and artificial intelligence	The creation of a new workforce model, with human workers augmented by automation and artificial intelligence Progress has lapsed	The creation of a new workforce model, with human workers augmented by automation and artificial intelligence Progress is the same as before the pandemic	The creation of a new workforce model, with human workers augmented by automation and artificial intelligence Progress has accelerated by a matter of months	The creation of a new workforce model, with human workers augmented by automation and artificial intelligence Progress has sharply accelerated, putting us years in advance of where we expected to be

Question Title

* 10. What is the greatest challenge you have faced in accelerating digital transformation?
Select one only - the biggest barrier.

We don’t have the right people in key positions

Lack of insight into future operational scenarios e.g. new ways of working

No coherent view on key technology trends on which to act

Difficulty making quick technology-related decisions

Lack of skills and capability in IT organization

Lack of capital to accelerate progress

Challenges in moving from pilots and experiments to scaled deployment

Question Title

* 11. Thinking about your major strategic objectives as you respond to the crisis and prepare for the New Reality, which of the following investments are you prioritizing?

We will place more capital investment in buying new technology and digitization

We will place more capital investment in developing our workforce’s skills and capabilities

Question Title

* 12. Given the disruptive impact that the global pandemic has had on global supply chains, have you had to rethink your global supply chain approach?
Please select one option.

Yes

Question Title

* 1. What is your title? Please select one option.

Question Title

* 2. What is your gender?

Question Title

* 3. Your company annual net income is:

Question Title

* 4. Which of the following best describes your industry?Please select one option.

Question Title

* 5. How did your organization's revenue change in its most recent fiscal year, compared to the previous year?Please select one option.

Question Title

* 6. In terms of growth prospects, please indicate your level of confidence in the following over the next 3 years, compared to the beginning of the year. Please select one option per statement.

Question Title

* 7. Aside from global health security/pandemic risk, which of the following risks poses the greatest threat to your organization’s growth over the next 3 years?

Question Title

* 8. What is your organization’s earnings outlook overthe next 3 years?Please select one option.

Question Title

* 9. Across the following areas of enterprise digital transformation, please say what impact the pandemic has had on progress. Please select one option per statement.

Question Title

* 10. What is the greatest challenge you have faced in accelerating digital transformation?Select one only - the biggest barrier.

Question Title

* 11. Thinking about your major strategic objectives as you respond to the crisis and prepare for the New Reality, which of the following investments are you prioritizing?

Question Title

* 12. Given the disruptive impact that the global pandemic has had on global supply chains, have you had to rethink your global supply chain approach?Please select one option.

* 1. What is your title?
Please select one option.

* 4. Which of the following best describes your industry?
Please select one option.

* 5. How did your organization's revenue change in its most recent fiscal year, compared to the previous year?
Please select one option.

* 6. In terms of growth prospects, please indicate your level of confidence in the following over the next 3 years, compared to the beginning of the year.
Please select one option per statement.

* 8. What is your organization’s earnings outlook overthe next 3 years?
Please select one option.

* 9. Across the following areas of enterprise digital transformation, please say what impact the pandemic has had on progress.
Please select one option per statement.

* 10. What is the greatest challenge you have faced in accelerating digital transformation?
Select one only - the biggest barrier.

* 12. Given the disruptive impact that the global pandemic has had on global supply chains, have you had to rethink your global supply chain approach?
Please select one option.