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CILT International and CILT Kazakhstan

World Bank Transport and Logistics Intelligence Research

The Chartered Institute of Logistics and Transport has been appointed by the World Bank regional office in Central Asia to undertake key research to identify the up-to-date information on transport and logistics trends in Kazakhstan and neighbouring countries.

Survey will take 5-10 minutes. All the replies are strictly confidential, the information obtained from the survey will be processed and used only in aggregated format.

Thank you for your participation in the survey!
1.Please give the name of your organisation
2.Please give your main business/organisation address
3.Please give details of your website
4.Please give the name and the position of the person completing this survey
5.Email contact details
6.Phone contact details
7.Is your company a branch or representative office of an international organization? If yes, please specify the name:
8.If your activity in Central Asia is a part of a wider global business, please tell us:
9.Are you willing to take part in a more detailed survey with an online interviewer?
10.From the list, below, identify all countries in which you operate as a business
11.Please give details of the main sectors in which your business operates (tick all that apply)
12.Is your company engaged in export and import activities?
13.Can you give an idea of the overall split between domestic and international trade turnover?
14.If you serve international markets, which Central Asian countries do you serve or travel through? (tick all that apply)
15.What percentage of goods does your company transport within Central Asia?
16.What percentage of goods your company transport outside of Central Asia?
17.What is the current size of your businesses measured in staff?
18.For your road transport operations do you -
19.For your rail transport operation do you –
20.Does your company own assets? (tick all that apply to your company)
21.What modes of transportation do you use (rail, road, air, water, sea)?
22.Please tell us about the main motorway routes that you use
23.Please tell us about the main international railway routes that you use
24.What hubs in the territory of Kazakhstan do you use when you deliver cargo to Kazakhstan?
25.What impacts on end-customer prices the most? (tick all that apply and specify the range from 1 to 5 where 1 is least impact and 5 is the most impact)
1
2
3
4
5
Driver hours
Border controls and time spent
Routing
Unpredictable congestion and traffic delays
Customer requirements for fast delivery
Variables in pricing from use of third-party logistics providers
26.Over the past 5 years (from 2015 till the end of 2019) how has your business performed in terms of profitability?
27.How did the COVID-19 period (from March 2020) influence your profitability in terms of percentage?
28.How did you learn about survey? Please indicate the source.
29.Would you be willing to take part in a follow up online interview and who would be best from your organisation?
30.Are you willing to take part in future CILT and/or World Bank/other donor researches/surveys?
31.If you have to prioritize one specific transport investment in Kazakhstan or any neighboring country, which would it be?