Dear user, please take part in our survey. The goal is to further improve the service and ensure your comfort.

Thank you for participating in the survey!

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* 1. Name/Surname

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* 2. Activation number

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* 3. How you find the device installation process?

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* 4. How was the customer support service?

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* 5. What categories of people in the family use the internet?

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* 6. How many internet users within a family used the service? Please indicate the number of users

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* 7. Please indicate the types of devices

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* 8. How many devices are used for the internet within the family? Please indicate the quantity

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* 9. Please evaluate the service (1 worst - 5 best)

  1 2 3 4 5 Not used
Quality of internet service for online video streaming: online TV, movies, TV series, YouTube, etc.
Quality of internet service for 4K TV
Quality of internet service for IPTV
Quality of internet service for online games
Quality of internet service for Netflix
Quality of internet service for torrents / Large files downloads / Uploads
Quality of internet service for social networks (Facebook, Instagram, TikTok, Telegram, etc.)

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* 10. How does the service you currently use differ from the service offered by Azercell?

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* 11. What would you recommend to improve in Azercell's offer?

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* 12. Would you like to prolong the service offered by Azercell and how much are you willing to pay for it?

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* 13. Notes:

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