SurveyMonkey Apply Service-Specific Terms

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LAST UPDATED: August 1, 2023

The SurveyMonkey Apply service (“SurveyMonkey Apply” or the “Service”) is provided subject to these Service-Specific Terms (“Terms”) and any SurveyMonkey order form or similar SurveyMonkey document under which Customer purchased the Service (“Order Form”).

Capitalized but otherwise undefined terms in these Terms have the meanings given to them in the Order Form.

1.1 SOWs.

If Customer has ordered a new SurveyMonkey Apply Enterprise and EnterprisePlus subscription, SurveyMonkey will also provide services to configure that subscription for Customer (“Configuration Services”). Unless a specific Statement of Work (“SOW”) for the Configuration Services is agreed between the parties in a separate document signed by the parties or on the Order Form, Configuration Services will be provided in accordance with Sections 2 to 4.

Configuration services are not included in a SurveyMonkey Apply Pro subscription.

Customer may submit to SurveyMonkey written requests to change the scope of Project Services described in a SOW (each such request, a “Change Order Request”). SurveyMonkey may consider such Change Order Request, but SurveyMonkey has no obligation to do so. If SurveyMonkey elects to consider such a Change Order Request, then SurveyMonkey will promptly notify Customer if SurveyMonkey believes that the Change Order Request requires an adjustment to the fees or to other parts of the SOW for the performance of the Project Services. In such event, the parties will negotiate in good faith a mutually acceptable adjustment to the SOW. SurveyMonkey will continue to perform Project Services pursuant to the existing SOW and will have no obligation to perform any Change Order Request unless and until the parties have agreed in writing to adjust the SOW.