of people have permanently stopped using a product after one bad experience.
of professionals feel they don’t have enough information or the right kind of information about their customers.
1 in 5
marketers say their top challenge is extracting insights and taking action on data.
Ready to take action on customer feedback? SurveyMonkey Integrations allow you to seamlessly bring survey data from SurveyMonkey CX and SurveyMonkey Enterprise into the apps your team already uses. Learn more.
"Using SurveyMonkey CX, we’ve seen our NPS go up by over 20 points"
Aaron Goldman, CMO, 4C Insights
"SurveyMonkey Enterprise has enabled us to really, truly deliver a mind-blowing customer experience"
Chase Zenger, Head of CX, Box
Managing the customer experience is easier than you think. Learn how to get started in our guide
6 easy steps to kickstart a killer CX program
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